Whether you need a bit of advice or a long-term business strategy,
we're here to help.
It seems like every time you turn around, there's something new and exciting in web technology, and a whole new set of terms and acronyms to master. Staying ahead of the curve means knowing your options and their likely costs, as well as mastering industry jargon. Needless to say, that's no easy task when you've got your own business to run. We can help you make sense of it all. Whether it's an informal chat about your online needs, a rigorous audit of your existing site, or in-house training for your staff, we'll give you clear, practical, detailed advice about web technologies in words you can understand.
KW Works provides formal consultancy services for a wide variety of business situations. If your company is looking to commission a large-scale project, you'll want to make sure that you know what you're getting for your money. We're happy to give you our professional opinion, even if you're working with someone else. We also offer a range of website health check services that test your current site for usability, search engine optimization, and conversion rates, and suggest ways you can improve and develop it.
Usability evaluation
We use our design and development expertise to determine how easy your site is to use. We'll give you a usability score accompanied by a detailed report that's lucid and transparent, even for people who aren't web-savvy. We won't just give you a list of errors—we'll also give you a prescription for usability health in the form of practical advice and solutions to specific problems. The evaluation is low cost and quick, so you’ll be able to start resolving issues right away.
Usability testing
In addition to the assessment above, we'll test our theories by watching people use your site and note any problems they encounter. Users "out in the wild" can be unpredictable and surprising—they don't always follow prescribed routes to a given goal. So, if you have an unsolved issue—a high bounce or weak conversion rate—testing your site on real people can often identify the source of the problem.
Analytics
This is all about the numbers. We can check who your users are, where they are coming from, how they are using your website and what you can do to encourage growth. If you ask nicely we might even make a pie-chart for you to hang on your office wall so everyone can admire your 250% user increase!
If you don't even know where to start, just give us a call or drop us a note. We'd be happy to point you in the right direction for free.